Dispatch Services For Small Fleets
Somewhere between the second and the fifth truck, dispatching stops being something you can do in the evenings. But a full-time in-house dispatcher is a serious fixed cost to carry — especially when freight softens.
Outsourced dispatch scales with the fleet rather than ahead of it. You get coverage across every truck without adding salary, benefits and desk space before the revenue justifies them.
What This Looks Like In Practice
Coverage Across The Whole Fleet
Every truck gets planned, not just the ones that shouted loudest this morning.
Consistent Driver Experience
Drivers deal with the same dispatcher rather than whoever happens to be free — which matters more for retention than most owners expect.
Fleet-Level Visibility
Revenue, RPM and deadhead percentage tracked per truck, so you can see which units are actually earning.
Cost That Flexes
When freight softens and you park a truck, your dispatch cost moves with it. A salaried dispatcher does not.
The real problem
The Constraint Is Coverage, Not Capability
Somewhere between the second and the fifth truck, dispatching stops being something that fits into the evening. It is not that the work becomes harder — it is that it multiplies, and it stops being possible to give every truck proper attention.
What usually happens is that one or two trucks get planned well and the rest get whatever is left. The drivers notice. Fleet owners often discover the cost of this in turnover rather than in revenue, and by then it has already been expensive.
The obvious fix is an in-house dispatcher, but that is a serious fixed cost to carry — salary, benefits, desk space, holiday cover — committed before the revenue justifies it and still owed when freight softens.
Outsourced dispatch scales with the fleet instead of ahead of it. Every truck gets planned rather than just the ones that shouted loudest this morning, and when you park a unit the cost moves with you.
Getting started
What The First Week Looks Like
- 1
Every Truck Gets A Profile
Equipment, driver preferences, home time and lane history — per unit, not one fleet-wide setting.
- 2
Coverage Is Worked Out Across The Fleet
Planning trucks against each other rather than in isolation, so one delivery positions the next pickup.
- 3
Drivers Get One Point Of Contact
The same dispatcher rather than whoever is free, which matters more for retention than most owners expect.
- 4
You Get Fleet-Level Numbers
Revenue, rate per mile and deadhead percentage per truck, so you can see which units are actually earning.
That first week is free. We find you a load, negotiate the rate, dispatch it and handle the broker — and you only continue if it justified itself. We do not publish rates because the honest answer depends on how you run, and a week of real work tells you more than any number on a page.
Questions
Dispatch Services for Small Fleets — common questions
Can you dispatch all my trucks or only some?
Either. Some fleets start us on two trucks to see how it goes before moving the rest across, which is a sensible way to do it.
Do my drivers deal with you directly?
Yes, day to day. You stay in control of the business and see the reporting; your drivers get a dispatcher who answers.
How does this compare to hiring in-house?
It scales with the fleet rather than ahead of it, and it flexes when freight softens. An in-house dispatcher is a fixed cost owed whether the trucks are moving or parked.
Can you help me decide whether to add a truck?
We give you the real per-truck numbers to base it on rather than a gross figure that flatters the decision. The call is yours; we make sure the inputs are honest.
Also for
Other Carriers We Work With
Ready to keep your truck loaded?
Talk to a dispatcher today. No long-term contract, no obligation on the first call.